PRIVACY POLICY

Effeza Science Private Limited, a private limited company duly incorporated and existing in accordance of the Companies Act, 2013 and having its registered office at A/G-1, Dheeraj Heritage Residency no.1, Link Road Extension, Shashtri Nagar, Santacruz West, Mumbai, Maharashtra 400054, India (“Us”, “We”, “Company” or “Our”) owns, operates and manages a website under the name and of www.codeskin.in (collectively referred to as “Platform”). The Company offers a range of essential skincare solutions and products tailored for daily use, on the Platform.

For the purpose of this Privacy Policy, wherever the context so requires, the term “you”, “Your” or “User”, shall mean and include (i) any person who visits, uses or accesses the Platform; and (ii) any person who signs-up on the Platform and uses the Platform to purchase the Company’s products. Please be advised that individuals under the age of 18 (eighteen) must have parental or guardian involvement to utilize or access the Platform and use its services. Access to, usage of, purchasing the products, and availing of the services through the Platform are subject to adherence to Our Terms of Use, which can be found at (“Terms of Use”). This Privacy Policy covers the following:
  1. the categories of information collected from the Users, including Personal Information (as defined below) and Sensitive Personal Data or Information (as defined below) pertaining to an individual;
  2. the purpose, means and modes of collection, usage, processing, retention and destruction of such information; and
  3. how and to whom We will disclose such information.
This Privacy Policy constitutes an electronic record under the provisions of the Information Technology Act, 2000, and the associated rules and regulations. Additionally, this electronic record is generated by a computer system and does not necessitate any physical or digital signatures. Any additional features or services integrated into Our existing products and services in the future will also be governed by the terms outlined in this Privacy Policy. “Personal Information” shall mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. “Sensitive Personal Data or Information” of a person shall mean Personal Information about that person relating but not limited to:
  1. passwords;
  2. financial information such as bank accounts, credit and debit card details or other payment instrument details;
  3. information received by body corporate under lawful contract or otherwise;
  4. medical records and history;
  5. sexual orientation; and
  6. details provided at the time of registration or thereafter. Please note that the information collected by Us from you may constitute ‘Personal Information’ or ‘Sensitive Personal Data or Information’.
To access all the features, benefits, or services available on Our Platform, a User will be required to create an account on Our Platform. To create an account and avail the features, benefits or services on Our Platform, a User is required to provide certain information (as detailed below) which such User recognises and expressly acknowledges is Personal Information and /or Sensitive Personal Information collected and shared for the purposes of providing the Company’s products and services to the User. We may further collect information when you provide Us with such information, when you sign-up on the Platform or register, communicate with Us via email, phone, etc. or whenever you participate in any contest of the Company or when you purchase a product or avail any service from the Platform. Such information required for the abovementioned purpose, identifying the User include: Personal Information: Name, date of birth, address (including postal code, city, state etc.), phone number, and email address. Sensitive Personal Information: User ID and password chosen by User for sign-up on the Platform, financial information such as bank accounts, physical conditions (complexion, skin type, etc.). Other information/data: User’s picture, precise location data, IP address, browser type, cookies and information stored on them. In the future, We reserve the right to introduce additional optional requests for information from the User. These requests will assist Us in tailoring the Platform to provide personalised information to enhance the User’s experience. (all Personal Information, Sensitive Personal Information and other information/data of the User shall hereinafter be collectively referred to as “Personal Information” or “Personal Data”) PURPOSE We deeply value your concern regarding how your Personal Information is handled, and We are committed to ensuring transparency in Our processes and protection of your privacy and Personal Data. This Privacy Policy has been created to acquaint you with Our practices and affirm Our dedication to safeguarding your privacy and Personal Information. It outlines the procedures governing the processing of your Personal Information when you interact with the Platform, in compliance with relevant data protection regulations. This Privacy Policy, in conjunction with Our Terms of Use, elucidate Our approach to collecting, using, storing, and disclosing Personal Information when you engage with Our Platform. Rest assured, We will not utilise or disclose your Personal Information to any third party except as outlined in this Privacy Policy. Furthermore, it provides guidance on how to reach out to Us for grievance redressal should you have any concerns. By accessing Our Platform, you signify your consent to adhere to the terms outlined in this Privacy Policy. It’s imperative that you review this Privacy Policy alongside any other applicable policies We may provide on specific occasions when collecting or processing your Personal Data, ensuring you’re fully informed about the utilization of your Personal Data. This Privacy Policy serves as a complement to other notices and is not intended to supersede them. The Personal Information hosted on this Platform and the Personal Data gathered through its use, login, or access is stored on secure servers. Our server service provider assures compliance with the highest security standards required for server management. The Platform is owned by Us and is located in India. Hence, We are bound to abide by the laws, including but not limited to, regulations, rules, circulars and notifications governing privacy in India. PERSONAL INFORMATION PROCESSING We may process your Personal Data for, including, without limitation, the following purposes: Providing products and services: The primary purpose of collecting this data is to facilitate the sign-up or registration on the website. The Personal Information collected is processed for purposes such as:
  1. facilitating assistance with regards to Our services provided on the Platform;
  2. tracking and maintaining your activities and records on the Platform, with respect to the inquiries for a job application;
  3. customer support services;
  4. providing personalised Platform content based on the User preference; and
  5. meeting legal or contractual obligations, etc.
We may utilise your Personal Information or request specific details pertaining to your account to authenticate any inquiries regarding access, deletion, or amendment of said information. If you do not possess an account with Us, We may lack adequate information to verify your identity and address your requests, as We do not retain sufficient data to re-establish a connection to prior interactions on the Platform where data may have been gathered. In addition to the above, We may also use your Personal Data for several reasons, including but not limited to;
  1. sending you communication in relation to your use of the Platform via SMS, or any other messaging service;
  2. sending you verification message(s) or email(s);
  3. validate/authenticate your account and to prevent any misuse or abuse;
  4. sending you important notices and communications regarding the carrers or change
  5. ensure compliance with all applicable laws and to ensure the safety of the Platform and all Users;
  6. to prevent fraud, errors and/or any illegal activity on the Platform.
The information you share with us and others is largely controlled by your privacy settings on those platforms. By agreeing to our terms, you authorise Us to send all service-related communications to the mobile number you have provided, even if it is registered under the DND/NCPR as per the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”). Despite your registration on these lists, you explicitly consent to receiving communications, including commercial ones, regarding our services. You acknowledge that any communication from Us or on our behalf shall not be considered ‘Unsolicited Commercial Communication’ under Regulation 2(bw) of the TRAI Regulations, as you have opted to receive such communications on the provided mobile number. DISCLOSURE OF DATA We may need to disclose your Personal Data whether by law, legal process and/or by request from governmental authorities within or outside of India. We reserve the right to disclose your Personal Information in the event We determine that such disclosure is necessary for the purpose of law enforcement, national security or to prevent or stop any activity We may consider to be, or to pose a risk of being, illegal, unethical or legally actionable. Access to the Platform features, including purchase of products may require registration and/or sign-up, where Users provide necessary details such as username, password, and one-time password (“OTP”). It is advised to use a secure server to safeguard this information. While we prioritise security do not guarantee the security and/or privacy of any information, which may be available to all Users and visitors of the Platform publicly. We automatically receive the URL of the site from which anyone visits. We also receive the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help us improve our products and services. Notwithstanding the above, we may share and/or disclose some of the aggregate findings (not the specific data) in anonymised form (i.e., on-personally identifiable form) with advertisers, sponsors, investors, strategic partners, and other such third party(ies). However, please note that we do not rent, sell, disclose or share Personal Information belonging to you with other people or non-affiliated companies without your consent, except to provide promotions or otherwise as specifically provided for in this Privacy Policy. We engage, retain or might, as per the requirement and business needs of the Company, employ, engage, third-party advertisers, payment facilitators, IT support, independent contractors, and such other third-party service professionals/providers to work on behalf of or with Us, under agreements containing confidentiality obligations and in accordance with law, in relation to the products and services provided by Us on the Platform. These third-party service providers may use your Personal Information to provide their services and to assist Us in providing services and products, including delivering the product’s payment facilities, providing customer support, assisting in advertising on the Platform etc. We may employ third-party companies and/or individuals to help improve Our Platform or the services and products provided by the Company to perform Platform-related services, including but not limited to payment processing, maintenance services, fraud detection services, database management, web analytics, monitoring, and evaluation services. In this event, your Personal Information may be shared with such third-party companies and/or individuals. Further, We do not authorise such third-party service providers to use or disclose your Personal Information except in connection with providing their services in relation to the Platform. In case any third-party service provider(s) asks or requests for any Personal Data through the Platform or any other third party link/ website, the Company shall not be responsible for such collection of Personal Data or Personal Information. Compliance with laws: We may disclose your Personal Information when it is required in order to comply with the law, in response to court orders, court summons, judgments, decrees, injunctions, arbitral awards, administrative orders, governmental investigation, or orders of any government authority, to establish/exercise Our legal rights or defend against legal claims, We may disclose Personal Information: as required by law, such as to comply with a subpoena, or similar legal process; and to enforce applicable Terms of Use, including investigation of potential violations thereof. Business transfer and mergers: We may transfer your Personal Information if the Company is acquired by or merged with another Company, to the extent permitted by applicable law and/or required under the scheme/arrangement of merger, etc. In such an event We will notify you before your Personal Information is transferred/shared with the other entity and hence becomes subject to a different Privacy Policy. Information about your device or usage may also be collected by automated means or by using technologies such as cookies, web server logs and web beacons (For example, if you register Yourself with Our Platform through Instagram, then Instagram may collect your Personal Data which cannot be controlled by Us). With your consent: In addition to the aforementioned circumstances, We may share your Personal Information with third parties with your prior consent and/or at your request. AMENDMENT Please note that We may make changes to this Policy from time to time if We are adding any feature to the website or due to any change in circumstances. In the event We make such changes, the Privacy Policy link will include a notation “Revised (date).” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By continuing to use the Platform after any modifications have been implemented, you indicate your prospective agreement to the updated Policy and any alterations therein. RETENTION OF PERSONAL DATA We do not keep your Personal Data longer than necessary for the purpose of processing. This includes, for example, the purposes of satisfying any legal, regulatory, accounting, or reporting requirements, to carry out legal work for the establishment or defence of legal claims, etc. We may aggregate and anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you. RIGHTS RELATED TO YOUR PERSONAL DATA We respect the exercise of the rights You have in relation to the Personal Data We process or use. You can request access to or a copy of your Personal Data collected and processed by Us. You may also request the rectification and removal of Personal Data or the restriction of the processing of Your Personal Data. Users have the right to unilaterally change their e-mail and contact preferences at any time by logging into their “Account” on the Platform and changing the account settings. If You have an objection to the use of Your data under this Privacy Policy, please write to the grievance redressal officer specified below. To prevent misuse, We will ask You to identify yourself. COOKIES The Platform utilises “cookies” as a tool to gather data about your website usage and preferences while you are visiting the website. A cookie is a small piece of information stored on your computer and retrieved each time you visit, allowing Us to track your usage patterns and provide content tailored to your preferences. A cookie itself does not contain Personal Information and it will only enable Us to relate your use of the Platform and your behaviour on the Platform to information that you have specifically and knowingly provided. The only Personal Information that a cookie can contain is the information you supply to the cookie. A cookie can’t read data off your hard disk or read cookie files created by other websites We may place both permanent and temporary cookies. A permanent cookie will remain on your web browser until its expiry date, unless deleted prior to such expiry date. However, most cookies are “session cookies” meaning that they automatically get deleted from your computer system at the end of the session. You can refuse cookies by turning them off in Your browser or alternatively, You can also set your browser to warn you before accepting any cookies. Therefore, You are always free to decline Our cookies if your browser permits. However, We use certain cookies to authenticate users on each page after the user logs on to the platform or accesses any services. If you, as a casual visitor, have inadvertently browsed any other page of this Platform prior to reading this Privacy Policy, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Us. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing/deletion, as we cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Platform. Note that You are not a casual visitor if you have willingly submitted any Personal Data or information to Us through any means, including email, post or through the registration process on the Platform. All such visitors will be deemed to be and will be treated as users for the purposes of this Privacy Policy, and in which case, this Privacy Policy applies in its entirety to such persons. The data that cookies collect will be used to process and/or analyse information by third parties to help improve or facilitate our services, to provide Service on our behalf, to Platform-related services, including but not limited to; maintenance services; fraud detection services; database management; web analytics; monitoring; and evaluation services. If you have any questions about Our cookie usage, please contact Us at the contact details/information mentioned below. LIMITATION OF LIABILITY We do not control or endorse the content, messages or information placed on the Platform by any User or third party and, therefore, We specifically disclaim any liability with regard to such information and your participation/ engagement with such third party service providers and services offered by them and you agree that you waive any claims against Us relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Us relating to the same. You are responsible for maintaining the accuracy, truthfulness, correctness and completeness of the information you submit or provide to Us on the Platform, and shall hold harmless and indemnify the company from and against all claims arising out of or in relation to the wrongful information posted, provided by you to us, on the Platform. INFORMATION SECURITY We understand the serious implications of data security and take extensive measures to ensure your Personal Information is secured. We take extensive technical and legal measures to safeguard your Personal Data. The Platform uses a reliable Secure Sockets Layer (“SSL“) standard and adheres to the guidelines outlined in the Information Technology Act of 2000, as well as any other relevant legislation, to safeguard the Personal Information We collect, process, and store. We use SSL encryption when transmitting certain kinds of information, such as financial services information or payment information. No administrator of the Platform will have knowledge of your password. It is important for you to protect against unauthorised access to your password, your computer and your mobile phone. Ensure you log off from the Platform when finished. We do not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorised use of your account, you must immediately notify Us by sending an email to Our Grievance Officer whose details have been specified below. You shall be liable to indemnify Us due to any loss suffered by Us due to such unauthorised use of your account and password. Please note that We make all User Personal Information accessible to Our employees, agents or partners and third parties only on a need-to-know basis. However, We are not responsible for the confidentiality, security or distribution of your Personal Information by Our partners and third parties including third-party service providers outside the scope of Our agreement with such partners and third parties. In case there is any breach of security, We will make all legally required disclosures concerning the breach and the confidentiality or integrity of your unencrypted electronically stored “Personal Data” to you via email or by posting it on the Platform without unreasonable delay, in as far as is consistent with any legitimate needs of law enforcement and any measures required to determine the scope of the breach and to safeguard the integrity of data. In case there is any breach of security, We will make all legally required disclosures concerning the breach and the confidentiality or integrity of your unencrypted electronically stored “Personal Data” to you via email or by posting it on the Platform without unreasonable delay, in as far as is consistent with any legitimate needs of law enforcement and any measures required to determine the scope of the breach and to safeguard the integrity of data. Notwithstanding anything contained anywhere in this Privacy Policy, We cannot assure absolute security of your personal data, and by entering into or by logging into Our Platform, you explicitly agree not to hold Us liable for any data breach. GRIEVANCE REDRESSAL Under the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, We provide the name and contact information of the Company’s Grievance Officer as follows: Name: Vaibhav Joshi Contact: vaibhav@effezascience.com If you have any inquiries or concerns regarding your privacy, please feel free to reach out to Us using the provided details. APPLICABLE LAW AND LEGAL JURISDICTION This Policy is subject to interpretation and enforcement in accordance with the laws of India. Any disputes arising from this Policy shall exclusively fall under the jurisdiction of the courts in Mumbai, Maharashtra, India.